Customers' Questions and Concerns are Important to University Termite & Pest Control.

When you think of pest management, think of it like taking care of your health. The old phrase, "An ounce of prevention..." really does hold true when it comes to keeping your home free of pests. This is why University's Signature Services are the Smart Choice for you. It is a simple, affordable, convenient and effective way to practice preventive pest management. We know that before you decide on which types of services you want, you will have questions, this is why we created this list of frequently asked questions (FAQ). We have tried to anticipate them. If there is something we haven't covered please, call and our professional staff can help.

“Why not just Do It Yourself?”

Pest control is not just the application of pesticides.  Many people try to “Do It Yourself”. They often discover that after they make the investment in equipment and products, they continue to have problems. Homeowners often lack the detailed knowledge of how to apply these products, where to correctly apply them and in what amounts they can be safely applied.  University thoroughly trains each of its employees, ensuring that you get maximum benefit for your dollar.

"What is IPM?"

Integrated Pest Management (IPM) is a decision - making process that anticipates and prevents pest activity and infestation by combining several compatible strategies to achieve long-term solutions. Components of an IPM program may include education, proper waste management, structural repair, maintenance, biological and mechanical control techniques and pesticide application.

"I have children around the house. Do I have to take any precautions?"

Naturally, we'd like you to keep your children out of the rooms and area where our Service Technician is working. If we apply any liquid sprays, you should keep them away from treated areas until dry.

"What about our dog and cat?"

The same precautions that apply to children should be taken. However, if you have birds, tropical fish, or other exotic pets, make your Service Technician aware of their presence. Special precautions may be necessary.

"Is pest control a problem for our plants?"

No. Our inspections and treatments will not harm plants. Plants can, however, can be the source of pest problems. This is true especially when they are brought inside or have been imported from an area with different native insects than we have in the Southwest.

"Do you have to treat every room?"

No, that is what IPM is all about! University's philosophy is one of prudence and caution. Sometimes it makes sense to treat only the outside or to treat limited areas inside the home. It really depends on a variety of factors: what kind of pest, the type of structure and so on. Our licensed Service Technician will only treat when all safety requirements have been met.

"Do I need to be concerned about food stored in the kitchen?"

During regular service visits, we simply ask that you keep food covered and put away. However, special preparation may be needed if infestation from food-infesting insects occurs. Our trained University staff will let you know in advance if this is necessary.

"Are there any odors to worry about?"

Not usually. Most of the material we use are odorless and have no noxious fumes. Some however, some do have a slight odor, similar to common household cleaners. It dissipates quickly. If you are sensitive to odors, let us know and we can alter the treatment.

"How often does University visit?"

Our Signature Services are designed to be delivered on an every other month schedule.  This allows us to gain the maximum degree of control, with a minimum of inconvenience for you.  Some commercial accounts will require more frequent service schedules. All of our service plans are designed to ensure that your home remains pest free.

"What if I see more pest activity?"

No problem. Just call your local University office and we'll be right out. NO CHARGE, of course, for covered pests, with our pest management programs.

"What pests are covered under these plans?"

Our basic package for homeowners includes the most common insect pests.  We then offer you several options to fit both your home and your lifestyle.  In this way we make sure that you are able to select and receive just those services that you really want and need. It should be noted that wood destroying insects are not covered under our base program, but can easily be added to your account. Wood destroying insects can require a separate and more intensive treatment procedure.

"Will I have to do anything else?"

No. Just sign up for University's Service Success Plan and we will do the rest. We send the best trained Service Technicians in the industry. Of course there are lots of things you can do to help "pest proof" your home to insure maximum effectiveness, like cleaning up food spills right away and closing up places where pests can get in. Your University Service Technician has plenty of other helpful tips that can help keep your home pest free. Just ask